Orders typically ship within 1 to 3 business days, with transit taking 5 to 8 business days. That means most orders arrive within 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow its progress.

We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii. Orders ship via USPS, UPS, or FedEx depending on your destination and package size. For full details, please visit our Shipping Policy page.

We want you to be completely happy with your purchase. If something is not right, please contact our team as soon as possible and we will walk you through the return or exchange process. Full details are available in our Returns & Exchanges policy.

Exchanges are handled on a case-by-case basis depending on the product and its condition. Send us a message with your order number and the item you would like instead, and our team will let you know the best path forward. We aim to make the process as smooth as possible.

Fuel types vary by model and are listed on each product page under the specifications section. We carry wood-fired, gas, and charcoal options across our pizza oven and grill collections. If you need help comparing models, our team is happy to assist.

Our pergolas are designed with outdoor durability in mind, using materials suited for various weather conditions. Specific material details and care instructions are included on each product listing. If you have questions about a particular model's suitability for your climate, feel free to ask us.

Sales tax, if applicable, is calculated and displayed at checkout.